FAQ's
Hosting your wedding or event at Elmswood is a pleasure, and we hope to have almost everything you need already set-out. Please read through our frequently asked questions below to find out the answers to the most common questions we are asked about our events. If your question is not answered here, please give us a call or drop as a line via our Contacts Page.
Q. What is the capacity of the room?
A. Seated in pavilion x110, Cocktail x 140-200, Marquee x 130+.
Q. What is the minimum allowance for The Pavilion?
A. 50 guests
Q. How long have you been in business and how many events have you hosted?
A. Hosting weddings since 2001. 30-40 weddings each year.
Q. Do you provide tasting consultations or food tasting of your menu’s?
A. No, however you are more than welcome to speak directly with our Chef Ben Higgs to discuss our menu’s in further detail.
Q. What is the staff to guest ratio?
A. Our staff to guest ration is 1:15
Q. What is the staff dress code? Formal or Casual?
A. Formal dress- Elmswood Estate uniform, black shirts,pants and apron.
Q. If buffet style is offered, are servers provided or will it be self serve?
A. Staff are provided to serve the meat, guests help themselves to salads & hot food.
Q. Who is supplying the Alcohol?
A. Elmswood Estate supplies all Alcohol. No spirits are sold or permitted on the premises.
Q. Do you provide MC or is it part of the service?
A. No, however our recommended DJ can provide this service at no additional charge.
Q. Are there special prices for feeding our D.J band, Photographer and other wedding professionals?
A. Yes, we offer the meals to you at half price.
Q. Are there special prices for children?
A. Yes, $20 per child for 2 courses.
Q. Is a deposit required?
A. Yes, the site fee is required upon booking your wedding date.
Q. When is the deposit due to reserve the room?
A. Within 14 days of tentatively booking your wedding date with Elmswood Estate.
Q. When are my final guest numbers required?
A. 3 weeks before wedding, however under special circumstances 2 days before ie. Illness etc.
Q. May I make partial payments?
A. Yes you can.
Q. When is the final payment due?
A. Upon receipt of final invoice. This may be given up to 3 weeks before your wedding.
Q. What is the overtime charge?
A. We are only licensed to 11pm.
Q. Do you have visual / audio equipment?
A. No, but we can arrange this for you, at an additional charge
Q. What equipment do you provide?
A. Signing table with 2 chairs, and Candelabra’s. Red Carpet available for hire.
Q. Is there adequate parking?
A. Yes, for up to 150 cars.
Q. Do you provide a written contract and guarantee?
A. Yes we do.
Q. What are the refunds / cancellation terms?
A. A refund in wine will be given up to 3 months prior to wedding date. Zero refund within 3 months prior to wedding date.
Q. How long before the wedding can we have access to The Pavilion, so we may prepare it?
A. Generally from 2pm the day before your wedding, providing there is no wedding on that day. Otherwise from 10am on day of your wedding.